Claire Flanagan (US)
Director, KM and Enterprise Social Collaboration and Communities Strategy, CSC
- Vast experience in information design, collaboration and knowledge management
- Leading the introduction of social business software at CSC, both for employees and also public-facing
- Winner of numerous industry awards for her achievements in Web 2.0 and collaboration
Presentations
Socialize My Intranet? Building a Successful Social Business Strategy, Inside and Out
Time: 10.15-11.00
Thursday, 10. Nov 2011
Session: Intranet – Employee adoption of a social intranet
Track: Intranet
You ask, can I really "Socialize My Intranet?" This case study will show you how CSC, a leading Fortune 150 company, did just that. When it comes to deploying social collaboration tools for the enterprise, you hear you can’t plan to go viral. But you can’t go viral if you don’t plan well
Tutorials
Social Business Collaboration Made Possible with a Practical Business Planning Framework
Time: 13.00-16.00 Tuesday, 8. Nov 2011
Enterprises are increasingly evolving their intranets into state-of-the-art social business collaboration platforms using Enterprise 2.0 technologies. This workshop will provide practical advice on how to introduce this successfully in your organization.
Events
What’s on – Roundtable discussions
Time: 14.00-15.00 Wednesday, 9. Nov 2011
1. Google+: A digital platform for success?
2. How universities are implementing mobile strategies
3. Intranet trends for 2012 and beyond
4. Open source CMS marketplace & trends
5. Website relaunch: How to find a new software vendor and/or agency?
6. “That’s the way the cookie crumbles!” What the EU privacy directive means for you
7. The value of social business platforms for your organization
8. The growing importance of mobile in your online presence
9. Successful web project management: Is it actually possible?
10. Standards matter! But which, why and how?
11. Better information sharing through standards
12. The boundaries of a digital strategy
13. Search
14. User Experience
15. Digital Marketing
16. Aligning digital and business strategy
Biography
Claire Flanagan is CSC’s Director of Enterprise Social Business Collaboration and Communities Strategy. She has over 20 years experience in information design, electronic communications, collaboration applications and knowledge management. She led CSC’s industry award winning employee social business collaboration community with 98% member adoption rate. She also recently oversaw the implementation of CSC’s public-facing social business platform.
Claire speaks regularly at industry conferences about social business and has received numerous awards along the way such as the Community Adoption Award and The 2.0 Adoption Council’s Internal Evangelist of the Year Award (2009). She is a charter member of The Social Business Council, board member of The Community BackChannel and member of The Community Roundtable.
More resources related to Claire Flanagan
- J. Boye Philadelphia 11: Getting Beyond The Field of Dreams: Building a Successful Social Business Strategy, Inside and Out (PDF)